secondary sync and future sync

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secondary sync and future sync

Post  drblackburn on Wed Mar 24, 2010 3:00 pm

When changing the scheduled time and day for my appointment reminders to go out, I noticed a spot for "secondary sync" and for " future sync" below the box for primary sync setting. What is this?

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Re: secondary sync and future sync

Post  Administrator on Fri Apr 02, 2010 11:06 am

drblackburn wrote:When changing the scheduled time and day for my appointment reminders to go out, I noticed a spot for "secondary sync" and for " future sync" below the box for primary sync setting. What is this?

Please ignore "Secondary sync" unless you are also using the system to send phone calls (this is a paid option).

Future sync allows you to send your patients a "save the date" email and text message. this can be sent anywhere from 7-30 days before the scheduled appointment. By opting for this your patients could for example receive

1. Save the date reminder 2 weeks before the appointment
2. Appointment reminder 2 days before the appointment

Early April you will also have the option for a same day sync where your patients can receive an email/text two hours before their appointment.

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